Monthly archives: March, 2010

Leaders need to understand how others listen before they speak

How are people listening to you? People hear things differently, understanding how they listen is as important as the message. Carl Jung defines listeners into for categories. Thinking types: Those who are listening for the idea. Intuitive types: Those who are listening for the vision. Sensate types: Those who are listening for the plan. Feeling …

What kind of leader are you?

(The Berlin Wall was here) My friend Michael Stephens took this photo. It was a reminder that great leaders identify and remove obstacles rather than build them. Are you building walls or opening new pathways for your patrons and staff?